Vice President, Business Solutions

Drive strategic input to client opportunities during pre-sales and delivery of engagements
Partner with clients, country leadership, and internal cross‑functional subject matter experts to define and build effective solutions
Provide strategic consulting to Financial Services and Travel Industry clients on customer engagement and loyalty
Work with commercial, finance, partnerships, product, and data teams to design and deliver best practices and market‑facing solutions
Develop scalable best practices to enhance efficiency, strengthen collaboration, and drive an insights‑led culture
Strengthen internal team capabilities through deployment of best‑practice solutions
Support regional and market commercial teams with market sizing, opportunity identification and validation, strategy implementation, and business case development
Align with Product, Data, and Tech teams to develop right‑sized regional and market solutions
Support new business pursuits with the Business Development team for non‑standard sales opportunities
Upscale client relationships through workshops, CVP modeling, quarterly business reviews, and strategic interventions
Develop thought leadership on loyalty best practices and future trends
Represent Collinson at industry and internal events
Lead a regional high‑performing business solutions team
Drive commercial priorities across engagements

Requirements

• 15+ years of experience working in financial services product teams, strategy consulting or brand loyalty
• Understanding how card CVPs are built and experience managing credit card P&L is a plus
• Leadership and people management experience
• Demonstrated experience managing cross‑functional projects
• Experience creating and implementing customer engagement, CRM and loyalty strategies
• Demonstrated success working with data to generate insights and applying insights to business outcomes
• Proven ability to identify key business problems, define information needs, and lead strategic thinking to create actionable recommendations and solutions
• Expertise in data collection and analysis to identify patterns and insights for strategic planning
• Ability to effectively manage multiple projects across multiple offerings
• Commercial experience in budgeting, cost forecasting, value reporting, and pricing
• Advanced verbal and written communication skills
• MS Office fluency, especially Excel and PowerPoint
• Excellent English language skills essential
• Additional Asian language proficiency is a plus

Core Competencies

Demonstrates expertise in strategic consulting for Financial Services and Travel Industry clients, focusing on customer engagement and loyalty strategies. Proven ability to lead cross‑functional teams, manage complex projects, and drive insights‑led solutions that enhance business outcomes.

Highest-signal resume keywords

• 15+ Years Experience In Financial Services
• Leadership And People Management
• Customer Engagement And Loyalty Strategies
• Data Collection And Analysis
• Commercial Experience In Budgeting And Forecasting

ATS Optimization Keywords

Hard Skills

• Strategic Consulting
• Cross‑Functional Project Management
• Customer Relationship Management (CRM)
• Data Analysis
• P&L Management
• Market Sizing
• Business Case Development
• Insights Generation
• Value Reporting
• Pricing Strategies

Soft Skills

• Advanced Verbal Communication
• Advanced Written Communication
• Collaboration
• Problem Solving
• Leadership

Industry Keywords

• Financial Services
• Travel Industry
• Customer Engagement
• Loyalty Programs
• Commercial Strategy

Tools & Technologies

• MS Office
• Excel
• PowerPoint