Senior HR Manager - Hospitality / B2B Servicing Sector

About The Client

Our client is a reputable family-owned conglomerate with established operations across hospitality, real estate, and lifestyle businesses. Backed by a strong heritage and successful track record, the group is entering an exciting phase of modernization and growth, with a focus on strengthening organizational capabilities and building a future-ready workforce.

About The Role

Reporting to the Head of HR, the Senior HR Manager will act as a strategic HR Business Partner to senior leadership, supporting key transformation and organizational development initiatives across the group.

This role offers a unique opportunity to work closely with the management team on business turnaround and change initiatives from a people perspective. The successful candidate will help drive organizational effectiveness, build HR frameworks and governance structures, and establish modern people practices to support long-term business objectives.

Key responsibilities include:

• Partner with business leaders on strategic workforce and organizational planning.
• Support group-wide transformation, change management, and culture initiatives.
• Develop and strengthen HR frameworks, policies, and processes across multiple business units.
• Drive talent management, succession planning, leadership development, and employee engagement initiatives.
• Advise stakeholders on organizational design and effectiveness to support business performance.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related discipline.
• 10-15+ years of HR experience, with strong exposure to HR Business Partnering and organizational development.
• Prior corporate HR experience within a hotel or hospitality environment is highly preferred.
• Proven track record supporting organizational transformation, restructuring, or change initiatives.
• Strong understanding of organizational design, talent management, and change management principles.
• Experience partnering with senior leadership and influencing key business decisions.
• Commercially minded, proactive, and comfortable operating in a hands-on, evolving environment.
• Excellent stakeholder management and communication skills.
• Proficiency in English and Chinese