Business Development Manager

Responsibilities

• Initiate, develop and maintain strong relationships with customers to win new business.
• Assist in developing and implement plans to maximise new business opportunities by developing sales campaigns to consistently achieve your revenue targets.
• Complete Account Management activities as and when required including, but not limited to, develop and maintain strong relationships with clients, identify opportunities to upsell and upgrade, and support the renewal cycle.
• Work with your colleagues in the company to ensure highest standards of delivery and regularly identify opportunities for up-selling and cross-selling to increase company revenue.
• Demonstate in-depth market and sector knowledge of clients and competitors that is shared within the company to enhance client experience and product development.
• Deliver effective communications, which can be adjusted depending on the product and audience.
• Update the CRM to ensure the CRM accurately reflects your sales activity through the buying stage to move Leads and Opportunities to Closed Won or Closed Lost status.
• Ensure your clients have signed contract and orders are processed in accordance with GDPR regulations.
• Attend client meetings and communicate new product developments, obtaining client feedback.
• Develop strong cross-organisational relationships with key stakeholders (editorial, content, marketing, finance, product, team leaders etc.)
• Act as a mentor to junior members the team and division, help to support their training, and ensure they are embedded within the team and business.
• Network with clients, attend industry events to build strategic relationships to enhance brand and opportunities for new business.

Requirements

• Excellent negotiation and communication skills, in particular a highly professional telephone manner.
• Self-motivated and driven to achieve targetsInternational outlook.
• Knowledge of the legal sector or professional services is desirable.
• Ability to work to targets and showcase resilience in challenging situations.
• Ability to role model key LBR values and behaviours for junior team members, and deliver training where necessary