Senior Credit Card Business Manager

Job No.: 499886  Employment Type: Full time  Departments: Personal Banking Risk And Integrated Management Department  Job Functions: Business Development, Strategic Planning, Product Development & Management, Project Management

Responsibilities

• Drive the development and expansion of credit card business in Hong Kong
• Lead and participate in project planning and execution for business initiatives and promotional campaigns to ensure alignment with strategic goals
• Manage and monitor the implementation of business projects, identify customer opportunities, and actively expand market reach to enhance overall bank revenue
• Oversea end-to-end credit card operations, including frontline communications and channel and performance management
• Analyze customer data to support management reporting and provide actionable business insights
• Coordinate cross-functional efforts with internal departments to ensure timely and effective execution of business tasks
• Establish effective monitoring mechanisms and deliver professional training to build a high-performing team and maintain service quality
• Ensure strict compliance with regulatory requirements, legal standards, ethical norms, and internal policies

Requirements

• Bachelor Degree or above
• Minimum 10 years of relevant experience, with proven expertise in credit card acquisition strategy and segmentation of high-value customer groups
• Familiar with credit card application flows, lending policies and approval procedures
• Strong leadership and project management capabilities
• Excellent communication and interpersonal skills, with the maturity to coordinate across multiple levels
• Proficient in spoken and written Chinese (including Mandarin) and English
• Competent in MS Office applications, including Word, Excel, PowerPoint etc.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please clickhere.