Manager, HNW Underwriting

About FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest‑growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

Job Overview

The role supports High Net Worth (HNW) Underwriting daily operations, ensuring that all new applications are underwritten consistently and timely according to agreed service levels.

Responsibilities

• Risk assessment by performing financial and medical underwriting.
• Conduct customer due diligence and ensure the company’s Anti‑Money Laundering (AML) risk assessment requirements are met.
• Handle agent enquiries to deliver and clarify underwriting decisions.
• Update underwriting manuals and procedures as required.
• Provide and perform quality underwriting in accordance with the underwriting manual and deliver each underwriting decision to agents in a timely manner.
• Execute the underwriting workflow effectively and continuously monitor the underwriting services to meet the committed service standard.
• Handle ad‑hoc assignments.

Qualifications

• Degree holder with FALU or FLMI is an advantage.
• 5‑10 years of underwriting experience.
• HNW underwriting authority at USD 5M–10M preferred.
• Strong customer‑focus, balancing decisions with customer and business needs.
• Proactive, hardworking, collaborative, strong execution skills, and willing to learn.
• Detail‑oriented with good presentation and communication skills.
• Excellent command of both written and spoken English & Chinese.
• Self‑motivated, independent, and able to work under pressure.

Benefits

• 5‑day workweek.
• 20‑22 days annual leave.
• Excellent learning & development opportunities.
• Attractive compensation package for the right candidate.

We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.