ED, Investment Advisory (EAM), PvB Hong Kong

Job Description

Job Summary

The Investment Advisor will work closely with Financial Intermediaries (FIM) Relationship Managers to provide appropriate overall investment advice to meet the investment needs of our EAM clients. There will be individual performance expectations, and you will need to always maintain operational risk control and compliance. The principal objective of the position is to enhance the relevance of the Bank to the clients, thereby leading to an increased share of wallet, revenues and client experience.

Strategy

• Understands and adopts SCB FIM's business strategy and investment philosophy appropriate to capture business opportunities.
• Drive profitable growth by providing appropriate investment advice to
  • o new and existing EAM clients of the bank
  • o FIM Relationship Managers to empower them to engage EAM clients

Business

• Liaise with FIM Relationship Managers to produce account plans aimed at developing the EAM client relationship including growth of assets and profitability
• Provide portfolio suggestions and trading service of relevant and appropriate investment solutions
• Provide timely analysis of market and product information
• Be capable of addressing multi-asset class product requirements
• Deliver good investment performance commensurate with the EAMs' risk and return objectives
• Timely and accurate execution of client orders, if needed
• Understand specific EAM issues, including restrictions, so as to provide optimal solutions
• Identify opportunities/solutions from the wider SCB group which benefit the EAMs and their end-clients
• Act as a trusted investment advisor of choice, e.g., acts as sounding board for competitor proposals
• Work with line manager to host internal meetings / huddles for RMs

Key Responsibilities

Processes

• Timely and accurate dealing of client orders.
• Track and provide regular feedback on processes transactions/solutions to EAMs
• Create further opportunities through high quality problem resolution
• Adherence to investment suitability standards and to Compliance /regulatory requirements
• Support the continuous improvement of processes to increase operational efficiency and effectiveness.
• Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
• Ensure sales management and suitability processes are applied appropriately.

People & Talent

• Collaborate with support functions, business partners, and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions
• Ensure all in trainings are completed entirely and in a timely manner
• Ensure professional skills and/or knowledge across all investment areas

Risk Management

• Do what is right in order to avoid reputational risks and operational losses.
• Understand the risk and control environment within area of responsibility and drive rectification as required.
• Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures.
• Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations forms part of the culture.
• Participate in relevant risk and governance committees where applicable.
• Engage with all audit report findings and ensure feedback is acted upon

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal stakeholders

• Relationship Managers
• Team Leaders
• Platform Managers
• Product Specialists and dedicated functional partners
• Client Service Managers
• Relevant Front office colleagues

Other Responsibilities

• Embed Here for good and the Group's brand and values in the team.
• Perform other responsibilities assigned under Group, Region, Country, Business or Functional policies and procedures.
• Work effectively across SCB, using values behaviours to drive overall business growth

Skills and Experience

• Financial products and financial markets (includes asset allocation / FX / Fixed Income / Equities / Structured Products / MI)
• Communication skills - writing and presenting
• Business English
• Experience in private banking environment

Qualifications

• University graduated, professional qualification including CFA/FRM/CPA would be a plus
• Min 12 years of experience in Banking or Finance, with HKMA/SFC certification
• Good understanding of Wealth Management Industry, especially in Private Banking
• Sound knowledge of financial markets and investment products
• Outstanding communication and presentation skills
• Strong ability to develop a network of target prospects
• Understanding and experience in working with business guidelines and compliance policies
• Proven risk management capabilities
• Fluent in English, Cantonese, and Mandarin
• Good Computer Skills, including Microsoft Office and financial software platforms

Competencies

• Action Oriented
• Collaborates
• Courage
• Customer Focus
• Decision Quality
• Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements
• Strategic Mindset
• Nimble Learning
• Manages Ambiguity
• Instills Trust
• Gives Clarity & Guidance
• Drives Vision & Purpose
• Develops Talent

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.