Business Intelligence & User Insights Manager - FS

About the company

Our client is the flagship wealth management division of a premier Chinese investment banking group, holding a dominant position in mainland China and key international financial hubs like Hong Kong. Renowned for catering to high-net-worth individuals (HNWIs), ultra-high-net-worth families, and institutional clients, the firm combines deep regional market roots with global execution capabilities. Driven by sophisticated fintech infrastructure, product innovation, and data-driven client strategies, they offer end-to-end asset allocation, cross-border financial solutions, and private wealth advisory.

About the job

• Build scalable customer analytics frameworks, user behavioral mapping, and segmentation models to identify core business growth opportunities.
• Evaluate operational strategy performance and conversion funnels, leveraging data insights to refine decision-making tools and user engagement.
• Conduct funnel analysis, strategy deduction, and experimentation to optimize end-to-end user journeys and maximize customer lifetime value.
• Benchmarking industry-leading data tools to deconstruct value drivers and create reusable analytics frameworks for the business.
• Support ad-hoc business intelligence, analytical projects, and executive reporting as needed.

Skills & experiences required

• 5+ years of total experience in analytical roles (preferably within financial services, tech, or digital platforms), including 2+ years focused on user/customer analytics.
• Strong background in statistical analysis, machine learning concepts, and cross-border or international market dynamics.
• Proven track record in large-scale data modeling and data-driven marketing workflows.
• Technical proficiency in SQL and at least one analytical language (Python, R, or SAS).
• Exceptional communication skills in English and Mandarin, comfortable in a cross-cultural work environment.

Key responsibilities

Build scalable customer analytics frameworks, user behavioral mapping, and segmentation models to identify core business growth opportunities.
Evaluate operational strategy performance and conversion funnels, leveraging data insights to refine decision-making tools and user engagement.

Experience

5 years

Skills

Business Analyst, Data Analysis

Qualifications

5+ years of professional experience in data-driven decision-making, with expertise in user segmentation and growth analytics.
Solid foundation in statistics, business operations, and familiarity with

Education

Bachelor Degree