Operations Management - Senior Change Management Manager

About Us

Huatai International Financial Holdings Company Limited (“Huatai International” or “the Company”), is the only overseas wholly‑owned or controlled subsidiary of Huatai Securities. Huatai International is the Huatai Group’s international arm which plays a crucial role in the group’s internationalization strategy by:

• providing offshore capital market services and a global business platform, and offering onshore clients valuable cross‑border capital market services aligned with mainland China government policies and commercial intentions;
• making use of Huatai Securities’ leading position, distribution network and customer base in mainland China;
• integrating across many jurisdictions and regions into a fully integrated international financial platform with innovative financial services solutions.

Huatai International operates as a holding company for consolidating all of the group’s cross‑border businesses and companies under one umbrella, offering a truly unified and international business platform. In recognition of such international strength, the renowned international rating agency Standard and Poor’s has assigned Huatai International a “BBB+” rating (long‑term) and “A‑2” (short‑term).

Job Description

• Process transformations by evaluating and improving existing operational processes to align with industry best practices.
• Conduct workshops and interviews to gather detailed information and ensure requirements are fully understood.
• Identify inefficiencies and develop practical solutions to address them.
• Introduce process improvements to optimize operational management.
• Develop process flow diagrams and documentation to visualize existing and future‑state processes.
• Create and assess business process models for new product launches and change projects.
• Partner with operations managers to define and document new process needs.
• Coordinate with technology teams to convert operational needs into system enhancements.
• Support project teams to ensure on‑time completion of assigned tasks.
• Obtain approval from key operations leaders for proposed process improvements.
• Liaise with cross‑functional teams, including IT, operations, and senior management, to ensure alignment and collaboration on transformation projects.
• Provide regular updates to stakeholders on project progress, milestones, and potential risks or issues.
• Act as the bridge between business users and IT teams to ensure the timely and accurate delivery of business solutions.

Qualifications

• 7+ years of experience in a Change Management / Business Analyst role within the financial services industry.
• Experience leading medium to large‑scale transformation projects, including re‑platforming and process optimization.
• Strong knowledge of cash securities and over‑the‑counter derivative products, life‑cycle events, and post‑trade controls.
• Bachelor’s degree in Business Administration or a related field.
• Proficiency in business analysis tools and methodologies.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent communication and stakeholder management skills.
• Experience with process mapping, requirements documentation, and user acceptance testing (UAT).
• Familiarity with business intelligence tools, data analytics, and reporting platforms is a plus.
• Good command of spoken and written English and Chinese (Cantonese & Mandarin).