Senior CSR Manager, Southeast Asia

Carrefour GS , a leading global retailer, is seeking a strategic and structured Senior CSR Manager - Southeast Asia (SEA) to lead our regional sustainability efforts and drive transversal CSR excellence. This role is based in Hong Kong reporting to Global Sourcing CSR & Quality system Director. The dual-function role involves overseeing compliance across Southeast Asia and acting as the global reference for reporting, methodology, and Group-wide coordination within the Global Sourcing function.

Responsibilities:

• Audit Oversight: Lead social and environmental compliance (BSCI, ICS, Higg FEM) for the region.
• Traceability: Maintain supply chain mapping and verify the integrity of data from the regional sourcing base.
• Risk & Remediation: Manage regional alert systems and lead the resolution (remediation) of critical social or compliance breaches.
• Vendor Control: Manage and verify the performance of third-party audit companies and on-site task forces.
• Methodology Development: Evolve and update Global Sourcing CSR procedures to align with new international standards.
• Digital Transformation: Drive the automation of CSR systems and the development of digital tools to improve efficiency.
• Global Reporting: Consolidate CSR KPIs across all sourcing regions for high-level internal and external reports.

Stakeholder Engagement & Training

• Performance Supervision: Challenge and coach traders and suppliers to meet high CSR performance targets.
• Capacity Building: Design and deliver training programs for internal teams and external suppliers to foster a culture of responsibility.
• Cross-Functional Collaboration: Act as the regional "Referent" for global teams to ensure local operations align with global corporate goals.

Requirements:

• Bachelor's degree in a related field (Sustainability, Supply Chain, or Business) preferred.
• 7 to 10 years in CSR, responsible sourcing, or supply chain compliance within a retail or sourcing environment.
• Solid knowledge of social audit standards (BSCI, ICS) and Higg FEM.
• Proven track record in operationalizing CSDDD and global supply chain due diligence frameworks.
• Deep understanding of the specific environmental risks (chemical management, carbon footprint) inherent in textile and hardline categories.
• Fluent in English; proficiency in French is a plus.
• Ability and willingness to travel regularly across the Southeast Asia region.

Soft Skills:

• Resilience and Leadership: Demonstrates courage when facing compliance challenges, taking calculated risks to drive ethical improvements.
• Adaptability: Embraces a lean and evolving environment, staying open to innovative approaches to due diligence and reporting.
• Collaborative Spirit: Works effectively with cross-functional teams and international stakeholders to achieve shared sustainability goals.
• Structured Autonomy: Exhibits a highly organized and self-driven mindset, capable of managing complex transversal projects independently.