Regional Physical Security Operations Manager - China (HK) & NE Asia

Responsibilities

Team Introduction

The role will lead physical security operations, risk governance, crisis management and strategic security initiatives across North-east Asia, including Hong Kong, Japan and Korea. The position serves as the sub-regional lead responsible for driving operational excellence, strengthening regional resilience, and ensuring consistent implementation of corporate security standards across multiple offices.

The role partners closely with regional leadership, cross-functional stakeholders, external agencies, and global security teams to manage complex security operations, critical incidents, and vendor governance.

Responsibilities

• Lead physical security strategy and operational governance across Hong Kong, Japan and Korea.
• Act as the primary escalation point for significant security incidents, crisis management coordination, and regional emergency response.
• Drive consistency and standardisation of security programs, policies and operating procedures across North-east Asia and Hong Kong sites.
• Provide strategic oversight of guarding vendors, security budgets, KPIs, and operational performance across multiple countries.
• Partner with business leaders, Workplace, Legal, HR and global security teams on risk mitigation and regional security priorities.
• Lead complex regional projects including new office security design, event security planning, and business continuity initiatives.
• Conduct regional risk assessments and provide strategic recommendations for geopolitical, operational, and workplace security risks.
• Manage and develop country security personnel and vendors to ensure scalable and high-performing regional operations.
• Support regional crisis management structures and participate in cross-functional incident command and emergency response leadership.
• Support workplace investigations as needed.
• Deputise for the APAC Regional Security Lead as required.

Qualifications

Minimum Qualifications

• 5+ years of corporate security experience (contractor or full-time), including 2+ years in a security management role with progressive responsibilities.
• Multi-site, multi-country security operations management, with a proven track record of high performance and cross-regional coordination.
• New office security setup experience, including risk assessments, access control design, CCTV deployment, and other technical security controls.
• Hands-on proficiency with physical security systems: access control, video management, life safety, and visitor management platforms.
• Strong documentation capabilities: able to develop and maintain site-specific checklists, post orders, and standard operating procedures.
• Incident and crisis response leadership: demonstrated ability to manage complex security incidents, emergencies, and business disruptions end-to-end.
• Strong communication and stakeholder management skills; adaptable to fast-paced environments with flexible availability including travel on short notice, after-hours response, and weekend/holiday coverage as needed.

Preferred Qualifications

• CPP, PSP, PCI, CSMP, CBCP, or equivalent credentials are preferred.
• Background in law enforcement, military, intelligence, or corporate security is highly advantageous.
• Experience in technology companies or multinational corporate environments.
• Regional market experience: hands-on security operations management in at least two of the following: Hong Kong, Japan, Korea.
• Guarding program management: experience leading or significantly contributing to guarding RFPs, with deep knowledge of security personnel hiring, training, development, and performance management.
• People management experience with direct supervisory or team leadership responsibility.
• Threat Management Program ownership: responsible for identifying, assessing, and managing dynamic threats to people and facilities.
• Major event security support: experience conducting venue risk assessments and providing live event security operations.
• Broad physical security program familiarity, including Travel Security, Global Security Operations Centres (GSOCs), Business Continuity, and Investigations.
• Financial acumen and commercial awareness, including budget planning and management; undergraduate or Master's degree in a related field is a plus.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.