Hybrid Policy Servicing Director: Advisor Experience Lead

Manulife is seeking a Director, Policy Administration, to lead the end-to-end policy servicing for Manulife Pro advisors and customers in Hong Kong. You will oversee a small team and partner with agency leaders to deliver a seamless servicing experience.

The role requires deep knowledge of life insurance policy administration, regulatory compliance, and a track record of process transformation. You will drive digitization, improve advisor productivity, and contribute to growth of Manulife Pro.