Course Consultant - Enrolment & Partnerships [Incentive-based]

Immerse Languages Institute is dedicated to helping learners of all ages build confidence and achieve real progress through high-quality language programmes and professional instruction. We offer group and one-to-one classes for children, teens, adults, and corporate clients, delivered on-site and online in a friendly, student-centred environment. We value excellent service, clear communication, and a collaborative team culture. We are now looking for a dynamic individual to join us.

What we are looking for

We're looking for a proactive, relationship-focused individual to join us as Course Consultant — guiding prospective students from initial enquiry through consultation, trial arrangements and enrolment.

This is a target-driven, incentive-based role with an immediate focus on course enquiries, proactive follow-up and enrolment. As you develop programme knowledge and commercial capability, you will also gain exposure to opportunities involving schools, companies and other institutional partners.

What you will do

• Respond to enquiries through telephone, WhatsApp, email, online channels and walk-ins.
• Understand prospective students’ learning needs and recommend suitable programmes and schedules.
• Conduct proactive telephone and written follow-up, including outbound calls.
• Coordinate trial lessons, placement checks, registrations and payments.
• Work toward agreed follow-up, conversion and enrolment objectives.
• Maintain accurate records and complete daily lead and conversion reports.
• Support renewals, referrals, open days and approved promotional activities.
• Progressively support school and company opportunities, including proposals, quotations and tenders.

What you bring

• Bachelor’s degree; a background in education, business, communications or a related discipline is preferred.
• 1+ year in sales, customer service, education, hospitality or another client-facing environment is preferred.
• Confident spoken and written English and Cantonese; Mandarin is an advantage.
• A consultative, relationship-first approach — comfortable with outbound follow-up, not just inbound enquiries.
• Organised and dependable under time pressure.
• Comfortable with Google Workspace, WhatsApp, and student-management systems.
• Able to work on-site on Saturdays and according to the agreed weekend roster.

What we offer

• Basic salary plus a performance-based incentive scheme
• Training in Immerse’s programmes, systems and consultation approach.
• Development from individual enrolment consultation into school and corporate partnership work.