客戶服務主任(大型財務公司 / 分行)Customer Service Officer (Financial Services / Branch-Based)
Description
Salary Package: HKD 18,000 – 19,000 / month ($18K– $19K × 12 months) + Performance Bonus + Incentive Scheme
Key Responsibilities
Provide professional customer service and handle general loan inquiries in a branch environment.
Assist in loan processing and documentation tasks with high accuracy and attention to detail.
Maintain positive customer relationships and support daily branch administrative operations.
100% Pure Customer Service Role: Strictly zero sales targets or cold-calling required.
Key Benefits & Working Hours
Incentive Eligibility: Monthly incentive payouts without sales target pressure.
Work Schedule: Monday – Friday (9:00 AM – 6:00 PM) & Half-day Saturday (Time-off in lieu / compensatory leave provided for weekday shifts).
Work Culture: Energetic, supportive, and dynamic team environment.
Requirements
At least 1 year of Customer Service or Loan Processing experience in financial institutions (small or medium finance companies welcomed).
Prior experience in Call Centres (Personal Loans or Credit Cards) is highly preferred.
Energetic, proactive, and team-oriented mindset.
Banking & Finance
Customer Service
Location
Hong Kong Island, Kowloon
Employment Type
Permanent
HKD 15, 001- HKD 20, 000 / mth
HKD 20, 001- HKD 30,000 / mth






