Customer Engagement & Loans Advisor

WeLab, a leading fintech platform in Hong Kong, invites applicants for a customer service and telemarketing role supporting personal loan services, including KYC checks, application processing, and deal closure. The position requires Cantonese fluency and willingness to work shifts, including Saturdays.

You will respond to customer enquiries, introduce suitable products, and conduct warm outbound calls to existing customers, while maintaining high standards of service and compliance throughout