Support Officer

Company Introduction:


We're home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.


HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."



Job Summary:
The incumbent will support daily depository and vault operations, including certificate handling, counter services, reconciliations and MIS reporting. The role will also assist in process improvement and automation initiatives to enhance efficiency, strengthen controls and reduce manual tasks.



Job Duties:



Job Responsibilities:

• Carry out daily depository and vault operations in accordance with established rules, procedures and policies of the clearing houses
• Daily operations include but not limited to, physical certificates handling, provide counter service, daily reconciliation, generating MIS reports for management's review
• Propose appropriate operational flow changes to enhance the day-to-day operational efficiency
• Support various automation and process reengineering initiatives to eliminate manual and redundant tasks
• Undertake other ad hoc tasks as assigned by superior
• Identify exceptional cases / contingency situations and escalate to management

Job Requirements:

• University degree in Finance, Business Administration, Economics or related disciplines
• Knowledge of clearing / settlement / nominees/custodial operations in Hong Kong and Global markets
• At least 2-3 years' of relevant experience, preferably in well-established financial organization
• Demonstrated proactivity, adaptability, innovation, and ability to manage multiple tasks; excellent communication, interpersonal, and analytical skills
• Intellectual curiosity to investigate underlying causes and implications of issues
• Good command of written and spoken English and Chinese. Proficiency in Putonghua is an advantage
• Familiar with MS Word, Excel, Access, and Chinese Word Processing
• Proficiency in Macros and VBA is an advantage

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.



Location:
HKEX - Exchange Square



Shift:
Standard - 40 Hours (Hong Kong SAR)



Scheduled Weekly Hours:
40



Worker Type:
Permanent