Sports & Leisure Officer (6 Months Contract)

Job Duty

Responsibilities Provide guests with information and recommendations regarding the hotel’s sports and leisure facilities, including gym, swimming pool, sports court and scheduled activities or events. Assist guests in the enrolment and booking of gym and leisure activities, or facility usage. Monitor and maintain the cleanliness, safety, and presentation of all sports and leisure areas (e.g., fitness center, poolside, changing rooms, sports court). Issue and collect sports equipment, towels, and locker keys to guests, ensuring proper records are kept. Demonstrate the correct use of exercise equipment and provide guidance on facility rules and safety protocols. Respond promptly to guest requests, questions, or concerns related to leisure facilities, escalating to management as necessary. Assist in enforcing health, safety, and facility usage policies to ensure the well-being of all guests. Report any maintenance issues or hazards to the relevant department and follow up on repair progress Undertake any other duties or projects as assigned by the superior(s). Requirements Diploma/Higher Diploma in hospitality management or related disciplines Fresh graduates also will be considered Good interpersonal and communication skill Self-motivated and diligent Proficiency in speaking of Cantonese, Putonghua; good spoken in English Exceptional communication & active listening skills. ​Warm, empathetic, and highly approachable demeanour. Calm, agile problem-solver under pressure. Detail-oriented, reliable, and committed to guest privacy. Strong team player who collaborates seamlessly with all departments. Aligned with the core values of Nina Hospitality – Generous, Heartfelt, Vibrant, Authentic and Innovative.​