Inside Sales Representative

Role Overview

The Inside Sales Representative (ISR) serves as a key commercial link supporting field sales and regional teams with efficient pricing, quotation, and cross-border coordination. This role is responsible for liaising with external partners to obtain competitive pricing based on sales requirements, coordinating cross-region sales support across domestic and overseas entities, routing sales opportunities to appropriate Account Managers, and maintaining partner qualifications.

Responsibilities

• Contact partners and vendors to obtain pricing according to local sales requirements, and prepare timely and accurate commercial quotes.


• Handle and fulfill sales support requests across domestic and overseas entities (e.g., inter-company needs), coordinating international pricing and resources seamlessly.


• Route appropriate business leads and opportunities to suitable sales reps to help dive deep into global customer requirements.


• Maintain strong relationships with vendors and channel partners; track, acquire, and maintain relevant partner certifications, authorizations, and rebate/discount programs.


• Complete other daily sales operation tasks and administrative duties assigned by management.

Qualifications

• 3+ years of experience in Sales Operations, Inside Sales, Sales Support, or Channel Management; experience in IT Infrastructure, Data Center, or Tech sectors is preferred.


• Good command of spoken and written English (candidates with overseas education background are preferred); fluent in Cantonese and Mandarin to support domestic and international stakeholders.


• Clear logical thinking, strong communication and cross-functional coordination skills, with high attention to detail.