僱用形式
Job Ref ID: 1630632
Deskside Support Team Leader (23 - 26k)
刊登於 16-09-2026
月薪 Monthly
SW8615 |29 Jan 2024
- Lead and coach the IT End User Service Support Team to provide support to end user.
- Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges.
- Communicate effectively with end users and other support parties.
- Evaluate the unresolved problems escalated by the team. Work with management and other support parties to solve those problems if required.
- Escalation / Complaint handling under the general End User Support cases.
- Handle call logging report (Weekly & Monthly).
- Able to be working independence.
Qualifications & Benefits
- Higher Diploma in Computer or related discipline.
- 3 years’ experience on end user support with at least 1 year experience on leader experience / senior role.
- People oriented and teamwork centric.
- Good Prospect Company
- 5 weeks day
- 10 – 20 days Annual leave
- Competitive Salary Package and Benefits
- Friendly and Energetic Working Environment
2026-10-07
薪酬
月薪 Monthly
提防求職陷阱
謹慎選用可靠的求職招聘平台，小心提防求職陷阱及虛假招聘騙局。
在申請工作前先了解清楚僱主的公司組織檔案。
任何時候切勿向他人提供重要個人資料，包括身份證、銀行戶口、信用卡資料。
了解工作內容和薪酬是否符合市場現實；不要相信「無需專業和技能」、「工作內容輕鬆簡單」，而又「人工高、福利好」，這種工作並不可能存在。
HKESE 致力保障求職者用戶，嚴格審核每則招聘廣告。如你發現此招聘項目有任何問題，請聯絡通知我們。
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