WealthTech Innovation - Client Onboarding Specialist

Responsibilities

• Assist with end‑to‑end onboarding for B2B clients (EAMs, family offices, Type1/9 licensees) and their underlying clients/beneficial owners.
• Collect, validate and prepare account opening documentation (entity/individual identification, proof of address, incorporation documents, ownership charts, mandates, signing authorities).
• Conduct AML/KYC checks on entities and individuals, including PEP/sanctions screening, source of wealth/funds assessments and risk profiling.
• Escalate and document suspicious activities or complex ownership structures to Compliance and Senior Management.
• Collect and validate tax documentation (e.g., W‑8/W‑9, CRS, FATCA forms) for clients and underlying parties.
• Perform periodic KYC refreshes, client reviews and documentation updates according to risk‑based schedules.
• Execute quality assurance checks on onboarding files and client records to maintain audit readiness.
• Coordinate custodian selection and account linking for new clients; manage custodian paperwork and operational set‑up.
• Provide consultative guidance on client structure implications for custody and transfer processes.
• Work with Product, Technology and system QA teams to design and enhance onboarding workflows and client‑structure modules within the WealthTech platform.
• Provide timely responses to ad‑hoc client queries and maintain clear, professional client communication logs.

Qualifications

• Bachelor’s degree in Finance, Business, Law, Compliance, or related field preferred.
• 5 years of hands‑on experience in client onboarding, KYC/AML, client operations, or compliance support.
• Strong understanding of KYC/AML processes, sanctions/PEP screening, FATCA/CRS, and relevant local/regional regulatory requirements, preferably within wealth management, private banking, or custody/prime brokerage environments.
• Experience with B2B client types (EAMs, family offices, licensed firms) is highly desirable.
• Familiarity with onboarding/KYC platforms, client relationship management (CRM) systems, and document management tools.
• Understanding of high‑level equities, fixed income, funds, ETFs, FX and derivatives trade flow which may affect client’s account setup.
• Knowledge of custody/settlement cycles and corporate action conventions for account setup handling.
• Excellent written and verbal communication; client‑service orientation and the ability to explain regulatory requirements clearly to non‑compliance stakeholders.
• Proactive, solutions‑oriented, collaborative, and able to work across compliance, product, technology and client teams.