Key Account Service Lead (Public Sector) - IC

Key Account Service Lead (Public Sector) - IC

Client Description

Regional IT services and solutions provider

Job Description

Responsibilities

• As an executive responsible for originating executive relationship and pursuit strategic deals in HK Public Sector
• Work with HK leadership team in shaping and organizing the required effort to support relationship development and opportunity pursuits.
• Connect with Client Services Unit (CSU) and capability groups (e.g. Digital, Business Application Services, Communication Engineering, Enterprise Data Management Services, etc) and other 3rd parties (e.g. hw/sw vendors, VA/AI/chatbot players etc) to bring in new ideas and solutions to address client business needs.
• Promote and build brand in public sector via external market development events.
• Drive new annual revenue with good profit margin from public sector.
• Act as a strategic partner to clients and be responsible for achieving high client satisfaction score through a deep understanding of business needs via close client engagement and interaction
• Responsible for developing a point of view or thought leadership once a year to strengthen brand position in the market place
• Act as a consultant to clients and be Responsible for achieving high client satisfaction score through a deep understanding of business needs via close client engagement and interaction
• Leverage on consulting skills and expertise in technology and unique knowledge to ideate, create and generate values to clients which will create and lead to strategic opportunity.
• Leverage on consulting skills to manage and align different client stakeholders, who often have different set of concerns, to lead to a concrete sales origination
• Together with the delivery leadership, oversee the successful delivery of sold projects and satisfaction of clients
• Managing and collaborating with different Line of Businesses to sell and deliver differentiated services to clients

Job Requirements

• Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline. MBA preferable.
• 15 years or more in IT or ICT Consulting industry with 8 years or more experiences with public sector focus.
• Strong ability to architect values to clients.
• Good sales acumen.
• Good communication skills.
• Understand and ability to apply social styles technique to manage stakeholders.
• Passionate in new technologies
• Initiative, customer-focused, independent and able to work under pressure.