IT Support Officer / Senior IT Support Officer - Trading - ETERNITY CONSULTANTS (HK) Ltd

Responsibilities

• Full responsibility for HK and branch office IT infrastructure.including Server, Workstation, Firewall, Router, Cloud service, o365 share-point and internet device, software and MS applications.
• Lead the projects implementation and provide solutions to in house users.
• Follow up strategic planning and schedule management, provide technical advise and proposal,
• To provide technical support.
• Internet and directory
• Keep track communication with IT vendors for purchasing technical device and application.
• Prepare for pricing matrix, quote, arrange products sampling from specification sheet and communication.
• Assist promotion team for fair, booth and telemarketing to generate new customers.
• Contact to supplier for arranging demonstration, proposal and quote.

Qualifications

• Degree in an IT-related discipline or Diploma/High Diploma with relevant experience
• At least 4-6 years experience in systems and network administration and technical support within an MNC
• Solid hands‑on experience and infrastructure knowledge in MS AD, Office 365 products, Cloud, AWS, Windows Servers and Networking, etc.
• Able to work well in a team and independently, and able to work under pressure
• Strong communication and problem‑solving abilities
• Proficiency in spoken and written English and Mandarin is preferred for effective communication
• Travel may be required to China offices
• Knowledge of FIX and TCP/IP is preferred
• Knowledge of vlan/Watchguard/AP/Synology are advantageous but not required
• Knowledge of S/MIME for email signing and encryption are advantageous