Senior Infrastructure Engineer - Windows Server & RDS 35-47K

• Work on large-scale government-grade infrastructure environments
• Strong exposure to Windows RDS and enterprise monitoring tools

About Our Client

Our lcient is a well-established medium-sized organization within the Technology & Telecoms industry. They are committed to delivering innovative digital solutions, focusing on technology excellence and operational efficiency.

Job Description

• Maintain and enhance large-scale Windows Server environments, with a focus on RDS farms and profile servers.
• Perform system upgrades, configuration, hardening, and troubleshooting across production platforms.
• Support availability and performance monitoring using enterprise monitoring tools and SNMP-based solutions.
• Apply Windows GPO policies for OS hardening, security lockdown, and quota management.
• Investigate and resolve system issues, including those caused by security benchmarks and hardening standards.
• Provide out-of-office-hours support when required for critical system incidents.
• Work closely with infrastructure supervisors and internal stakeholders on operational tasks.
• Support systems used by public-sector customers in a highly controlled environment.

The Successful Applicant

• University degree holder in Computer Science, IT, or a related discipline.
• At least 5 years of hands‑on experience supporting Windows Server environments.
• Strong practical experience with Windows RDS services and RDS profile servers.
• Solid knowledge of deploying, configuring, securing, and troubleshooting RDS infrastructure.
• Experience applying Windows GPOs, CIS benchmarks, and OS hardening practices.
• Hands‑on exposure to enterprise monitoring tools such as SolarWinds, NNMi, or PRTG.
• Familiarity with ITIL processes, including incident and change management.
• Experience using ticketing systems such as BMC Remedy or OpenText SMAX is an advantage.
• Background in system integration or government IT support projects is highly preferred.
• Good command of both written and spoken English and Chinese.

What's on Offer

• Competitive monthly salary and benefits package.
• Opportunity to work in a reputable medium-sized company in the Technology & Telecoms industry.
• Challenging and rewarding role in a dynamic environment based in Kowloon.

This is an excellent opportunity for an experienced Senior System Specialist to contribute to a forward-thinking organization. If you are ready to take on this exciting role, we encourage you to apply today!